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Return and Exchange Policy

Before click the final step of buying Star Trek Online Credit or Power Leveling, please verify your order information cautiously, such as the server, the total amount of your order and your personal information details.

If you have made a mistake, that's ok. Get in touch with us via E-mail, Live Chat or Free Call as soon as possible. We will alter the order on the premise that you have bought STO Credit before and your cheap Star Trek Online Credits buy is still under our confirmation.

Return Policy for STO Credit

Virtual currency industry is different from other industry, so all sales on our store cannot be reversed, we don't accept return merchandise. If we don't complete the trade with you in 48 hours, we will refund all your payment without any excuse. Nevertheless, STO Credits is an entirely online virtual currency, so we need some time to solve your refund. The feature rules that nothing would be wrong with its authenticity. Therefore, we will admit no request for returning money. We will try our best to satisfy you need.

Warm Notice: Our customer support team will solve all your questions about buying process. To ensure the trade be smooth and fast, please make sure you have chosen the right server, right amount, and your phone number is correct.